1. What does my Institutional Service Fee pay for?

Institutional Service Fee, formerly known as Student Service Fee, pays for items including but not limited to: CSSA's budget, student liability insurance, student mental health services, career services, library services including online subscription services, and technology. If you have more questions or want further details please email the Office of Student Services at studentservices@thechicagoschool.edu.

CSSA is funded by student fees. At the beginning of the academic year, the school provided CSSA with a specific budget for it to manage through the year. CSSA's budget is divided into social events, community service events, conference reimbursements, and office supplies, among others.

3. Why can't I send out a mass email?

In response to numerous students' complaints about receiving unwanted emails, the IT department decided to remove the "mass email" feature. At the moment, the only individuals with "mass email privileges" are faculty, staff, administration, and CSSA's Co-Chairs and Secretary.

4. If I can't send out mass emails, how can I advertise events or post jobs?

There are several options available for students to advertise.  You can advertise your item by posting a flyer in the Student Lounge and on the bulletin boards that are adjacent to it and you can post your items/openings on the eGo Classified's page.  You may also post on CSSA's facebook wall.

5. Who stocks the kitchen supplies in the Student Lounge?

Facilities is in charge of ordering supplies and making sure that the kitchen stays fully stocked. Facilities also tries to maintain a clean fridge, freezer, and kitchen area. However, students are in charge of cleaning up after themselves and helping Facilities to maintain a clean kitchen and Student Lounge.

6. What should I do if a computer is not working?

When a computer is not working you should immediately contact the IT department at helpdesk@thechicagoschool.edu. It would be helpful to them if you specify the location of the computer (row and position number) and provide information about the problem you experienced.

The class schedule for each program, including class times and number of class sections, is determined by your program director. Contrary to what most students believe, the Registrar is not involved in any class schedule decisions. If you have any questions about your class schedule please contact your specific program director.

8. Why is our tuition so high?

Tuition is set at a rate competitive to similar institutions. It is also important to note that TCSPP is a non-profit organization and tuition monies are invested in daily operation and long-term performance of the school. The Office of Financial Aid is continuously working to increase institutional funding, and is able to do so primarily due to the School as Lender program. If you have specific questions about funding your education, please contact the Financial Aid Advisor at finaid@thechicagoschool.edu.

9. Can I get financial assistance to attend a professional conference?

Yes. Please visit our CSSA Financial Policies page!

10. What should I do if I have a school complaint?

CSSA asks that students requesting assistance from the Student Association please follow the Process for Handling Student Concerns. In brief, the Process requires the student(s) to assist CSSA cabinet members and Program Representatives in gathering and providing relevant background information of this concern, as well as possible solutions for the concern. For the specifics of this process, please access the student handbook.

11. Did you know that TCSPP offered discounts on services and electronics? Visit this link to find out more!

http://ego.thechicagoschool.edu/s/843/index.aspx?sid=843&gid=46&pgid=2631