Online-Blended Policies and Resources
Access: eCollege, ePortal, Gmail,
APP Database, Career Hub
Please access using your library or Course Evaluations username and password.
Access: eCollege, ePortal, Gmail, APP Database
Password Reset
Library, APP DB, Wireless,
Course Evaluations, Computer Lab, ePortal,
myChicagoSchool Library, APP DB, Wireless, Course Evaluations, Computer Lab
Technology Support
IT FAQs
eCollege Help Desk
Phone: 866.996.7242
Email: helpdesk@tcspp.coursepass.org
eCollege Mobile URL m.tcspp.coursepass.org
eCollege Mobile will work on the following browsers: Chrome, Firefox, Opera, and Safari.
Training Videos:
Intro: http://epmedia.ecollege.com/media/eteach/atctrain/studentintro.html
Discussions: http://epmedia.ecollege.com/media/eteach/atctrain/discussions.html
Add a Home Screen Button: http://epmedia.ecollege.com/media/eteach/atctrain/homescreenbutton.html
The Chicago School Help Desk
Email: helpdesk@thechicagoschool.edu
Hours (Central Time): Monday-Thursday 8AM-9PM, Friday 8AM-7PM, Saturday 8:30AM-4:30PM, Sunday closed
Instructions to change Logins and Passwords
(includes general explanation of logins and passwords and instructions to reset passwords in eCollege, eGo, ePortal, Library, APP DB, Wireless, Outlook Web Access, and Course Evaluations)
Turnitin Help Desk
866.816.5046, Ext. 241
Submit a Turnitin Help Desk Ticket
(Turn around time is approximately 24 hours on Help Desk Tickets)
Smarthinking Resources
Smarthinking Student Handbook
GoToMeeting Training Videos: Click Here
Note: Mac computers are now able to record meetings. Check out the video on "How-to"
Important Policies
Criminal Background Checks
Contact:
Emily Hilleren, Campus Life Programming Coordinator
Email: Click here
Phone: 312.488.6661
FAQs
Academic Integrity
Forms
Academic Resources
Academic Calendar
Academic Support
- Academic Success Program FAQs
- Dissertation Website : Please note that after oral defense, ALL students must submit their dissertation to a TCSPP copyeditor for final processing. This website can help walk through that process.
- Student Solutions : click here for additional information about the New Student Therapy Referral Network; offering resources for mental health for TCSPP students.
Textbooks
Academic Program Contacts
(for academic issues, faculty concerns, and curriculum questions)
Link to Career Fest Presentation
Student Representation
Click here to meet your Online Student Board!
- Officer Introductions
- Pictures
- Plans for 2012
Online Department Contact List
To reach the Student Services Department as well as other various Student related departments, please call Toll-Free Number: 800.595.6938
An explanation of each department is below.
Admissions: Students 6 months or less from Graduating who are interested in pursuing a higher level degree or additional degree are encouraged to call the Admissions Department to learn about the various programs and options available.
Option: 1
Email: onlineadmission@thechicagoschool.edu
Student Services Department: Assist students leading to successful completion of their Degree Program. Answer questions, concerns, registration, support.
Option: 2
Email: onlinestudentservice@thechicagoschool.edu
Financial Aid Department: Ensure you have completed all steps and submitted appropriate documents, ask questions, discuss award letter.
Option: 3
Email: onlinefinaid@thechicagoschool.edu
Student Accounts: To ensure your account is up to date, to make tuition payments, Employer Reimbursement.
Option: 4
Email: studentaccounts@thechicagoschool.edu
Help Desk: Technical problems and questions including eCollege assistance. Please listen to the prompts to ensure you reach the appropriate helpdesk. (1 - eCollege Help Desk; 2 - School Help Desk)
Option: 5
Email: helpdesk@thechicagoschool.edu
Student Service Advisors
Student Services is available to assist students as they work to successfully complete their program. Students may call with general questions, course registration, student progress, course concerns & questions, graduation requirements, Turn-It-In, Smarthinking, and more. Students are encouraged to reach out to their Student Advisor each term with an update on their courses. Office Hours (while school is in session)
Monday - Thursday: 9:00 a.m. - 6:00 p.m. (CST)
Friday: 9:00 a.m. - 5:00 p.m. (CST)
General Inquiries
Phone: 800-595-6938 (option 2)
Fax: 312-254-1442
Email:
onlinestudentservices@thechicagoschool.edu
Student Service Advisors can help students with:
- All general inquiries
- Monitor student progress toward graduation requirements
- Provide guidance, assistance, and support
- Register students for upcoming terms
- Self-Management Assistance
Student Service Advisor Directory
| Program |
Contact |
Photo |
M.A. FO
Available to assist with M.A. IO
|
Jared Miles
866.544.1797
Office Hours: 8:00 a.m. - 3:30 p.m. (CST)
Fax: 866-907-4210
|
 |
M.A. IO
Available to assist with M.A. FO
|
Casey Manchester
866.544.1797
Office Hours: 8:30 a.m. - 5:00 p.m. (CST)
Fax: 866-907-4210
|

|
Each program is assigned a Lead Student Advisor, however most Advisors are available to assist Students in all programs.
Feel free to reach out and introduce yourself to them.
|
M.A. Psychology (MAP)
Ph.D. Organizational Leadership (OL)
Available to assist with all programs
|
Caitlin (Hanson) Moore
800.595.6938
option 2
Skype: tcs.caitlin.hanson
GoToMeeting Access
|

|
Available to assist with all programs
|
Lena Runestad
800.595.6938
option 2
|
 |
M.A. Psychology (MAP)
Child & Adolescent Certificate
Available to assist with all programs
|
Selma Avdic
800.595.6938
option 2
Skype: advisor.selma.avdic
GoToMeeting Access
|
 |
Certificate:BCBA)
Psy.D. Business Psychology (BP)
Available to assist with all programs
|
Lauren Jones
800.595.6938
option 2
Skype: advisor.lauren.jones
GoToMeeting Access
|
 |
Ph.D. International Psychology (IP)
Available to assist with all programs
|
Sara Avadarian
800.595.6938
option 2
Skype: advisor.sara.avadarian
GoToMeeting Access
|

|
Weather Advisory
Call the 24/7 recorded information line at 800.750.5579
or visit the Online-Blended Weather Advisory Web Page
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